Know Your Rights

Residents have rights no matter where they live. But students who live off campus are often unaware that they have just as many rights as those who live on campus.

Fair Housing Act

If your landlord refuses to rent to you based upon your race, class, gender, religion, age, physical limitations, nationality or sexual orientation, you have the right to speak out. If you are an enrolled UCF student and you experience discrimination of any kind, free legal services are available through Student Legal Services.

Your Residence

Your landlord must keep your residence up to health, building and housing codes. As a resident, you have the right to a structurally sound residence, including intact windows, floors and roof. Also, remember that your landlord should exterminate your residence of all bugs, rodents, etc.; install a working smoke detector, remove garbage from premises continuously during your residence, and provide access to electricity, heat and running water.

Complaints About Your Landlord

You have the right to complain if you have concerns or are treated unfairly. Some examples of unfair treatment or abuse include:

  • Business fraud or unethical actions
  • Scams of any kind
  • Violation of landlord/tenant laws
  • Identity theft

You can contact SNR to file a complaint. If you’re ready to file without our assistance, contact the Florida Division of Consumer Services at 1-800-435-7352 or the Better Business Bureau of Central Florida at 407-621-3300.

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